If you need to update a flight's schedule or information such as the airline/flight number/need for APIS, you cannot change it directly on the platform. However, you can change its price, number of seats, and end-selling date.
You must first download the concerned flights from the platform using the "Export" feature to make the necessary adjustments. Once you have the file downloaded, proceed to make the required changes and send the updated CSV file to [email protected].
Our Support team will review the file and make the changes live for you. To learn more about how to export flights and make changes to the information, please watch the tutorial video below:
To assist you with the process, we have provided a video tutorial that explains how to send us the necessary changes. We recommend using the CSV visualization website http://www.convertcsv.com/csv-viewer-editor.htm, as shown in the tutorial video.
If the flight has bookings, it is important to act quickly. Pass the number of seats to 0 and notify the support team at [email protected] as soon as possible. Please read our Terms of Use for more details.
Please note that vouchers are not considered as a schedule change notification and are automatically archived.
If you have any questions or concerns about making a schedule change, please do not hesitate to contact our support team at [email protected]. We are available 24/7 to help you.
We understand that making a schedule change can be stressful. That is why we are here to assist you every step of the way. Our goal is to provide you with a seamless and hassle-free experience, so that you can focus on what matters most.