On the CitizenPlane platform, managing your payments and accessing your invoices and payment details is easy.

Upon your first sale, we will provide you with a form to fill out your financial information for KYC compliance, and upon completion, we will be able to make payments to you.

Payments are sent every Monday after flight departures. They include all flight sales, ancillary revenue (such as extra luggage or infant fees), and any deduction for schedule changes refused or flight cancellations.

You can view detailed information about your payments in the Reports section of the CitizenPlane platform.

To access the Reports, go to the “My Reports” page then, select the appropriate filter to view upcoming or past reports, and click on the report for more information.

Additionally, you can download the report in CSV or PDF format.

If you need to update your legal information or payment information, write to us at the email below, and we will send you the link to proceed with the changes.

For any further inquiries, please get in touch with us at [email protected].