To ensure you are within the luggage allowance for your upcoming flight, please check your personal space by visiting https://mytrip.citizenplane.com/ and entering your PNR and Last Name. This will provide you with all the necessary information that you need to know in regards to your luggage allowance.

If you find that you require additional luggage allowance, please do not hesitate to get in touch with us as soon as possible. We will check, and we would be happy to discuss the options with you. You can reach us via the contact form on our website or by sending us an email at [email protected].

It's important to note that we require at least 72 hours notice prior to your scheduled flight in order to accommodate requests for extra luggage allowance.

Please plan accordingly and reach out to us as soon as possible so that we can assist you in the best way possible.